November 15, 2007 5 Comments
Did you know that if you walk into an Apple store with a broken iPhone, in this case a roughly one inch horizontal band on the touch screen that doesn’t register anything, they actually tell you to make an appointment and come back another time? I don’t mean walk around the mall and grab something to eat another time, I mean a different day. When I asked the rep if he thought this was good customer service, he just shrugged and said that’s the way it is. As regular readers know, I already wasn’t that happy of an iPhone owner. This just puts me over the top. I’m now counting the days until I can order the OpenMoko Neo1973 GTA02. I was seriously considering getting a new MacBook Pro over the next couple weeks. No way that will happen now. Are my expectations too high?